Connections Legal Management joins Liberty Blume

An exciting new chapter for CLM

We are delighted to announce that Connections Legal Management (CLM) has become part of Liberty Blume, an AI-enabled back-office solutions provider backed by Liberty Global. This marks an exciting new chapter for our business and creates enhanced opportunities for our customers, colleagues and partners. Since our inception, CLM has built a strong reputation as a trusted specialist in land rights, wayleaves and infrastructure project support, helping clients deliver critical energy, utilities and renewable infrastructure projects across the UK.

Business as usual for our customers

For our customers, the most important message is simple: nothing changes. The CLM team remains in place, the relationships you value remain unchanged, and we will continue to deliver the high standards of service, expertise and responsiveness that our customers expect. Our focus remains firmly on helping clients navigate complex land rights and infrastructure challenges, while continuing to support the successful delivery of each project we are part of.

Additional benefits

While it is very much business as usual, joining Liberty Blume brings significant additional benefits for our customers. By combining CLM’s expertise in land rights and infrastructure delivery with Liberty Blume’s broader commercial, programme delivery and AI-enabled capabilities, customers will now have access to an expanded range of services and expertise through a single strategic partner.

  • Greater access to specialist infrastructure expertise
  • Enhanced technology and AI-enabled solutions
  • Broader programme and commercial support capabilities
  • Increased scale and capacity to support major infrastructure programmes
  • Faster, more integrated project delivery across complex infrastructure environments

A shared vision for growth

Ian Larkin, CEO of Liberty Blume, said:

“The UK is set for a huge upgrade of its public and private infrastructure. This deal brings together market-leading expertise across telecoms, energy and water infrastructure services and ideally places Liberty Blume to support this rapid transformation. We are delighted to welcome Laura and the entire CLM team to Liberty Blume and look forward to helping our customers deliver infrastructure projects faster, more efficiently and at greater scale.”

Laura Wilson, Managing Director of CLM, added:

“The incredible CLM team has worked tirelessly to establish us as a trusted market leader in the sectors we serve. As demand across infrastructure and energy continues to grow, it became clear that we needed the right partner to support the next phase of our journey. Joining Liberty Blume allows us to enhance the support we provide to our customers, broaden our capabilities and deliver a truly end-to-end infrastructure services offering, while maintaining the personal service and expertise our clients value.”

Looking ahead

The UK’s energy transition, grid modernisation and wider infrastructure investment programmes are creating unprecedented levels of opportunity and demand. As part of Liberty Blume, CLM is ideally positioned to support customers through this next phase of growth, providing the expertise, capacity and innovation needed to deliver critical infrastructure across the UK.

We are excited about the future and look forward to continuing to support our customers, now strengthened by the additional capabilities and resources that come with being part of Liberty Blume.

For any questions about the acquisition, please contact your CLM representative.

 

We’re working with a Customer Leading Mindset

Did you see what we did there…?

A bit of a play on ‘CLM’. We’re not just about the Legal Management of your Connections, we work with our customers front of mind across everything we do.

In Laura Wilson’s Director’s Statement for the year ahead she described our customers as being ‘our world’. And they are. You are. So much so that over the next quarter we’re going to be focussing on why and how we work with a Customer Leading Mindset at CLM.

We’ve got lots of activities planned which you’ll hear about shortly, but in case you were wondering what we’re already doing on the ‘Customer Leading Mindset’ front, here’s a quick summary:

Our new website

Relaunched last year with navigation tailored to helping our customers find the information they need:

  • It features a dedicated ‘our services’ page, which explains how different aspects of our work can be tailored to individual customer requirements
  • We’ve broken down our customer journey into eight simple steps, so you know what to expect through the course of a project
  • And of course our new customer platform, CLM Live can be accessed directly through the site.

CLM Live

We launched this last year as an information hub and to provide live updates on all projects for our customers. Since launching:

  • Productivity levels have increased for both our team and our customers
  • Visibility of information is improved for all parties
  • Jobs are being delivered more efficiently and with absolute clarity on timeline

Communication

Our #CommunicatingLandrightsMatters campaign ran last year, focussing on the who, why, where and when of keeping stakeholders informed. Proactive communication remains one of our stand-out credentials at CLM and it goes without saying, that starts with our customers.

So, with much more to come on this subject, join us for the journey and if you want a landrights service provider which is truly focussed on putting its customers first, drop us a line.